Sunday, April 17, 2011

When life is a 'complicated order.'

bon qui qui 512 iconImage by PuttyApp.com via Flickr
"Do not get loud with me."
One of my favorite Mad TV skits is Bon Qui Qui at the King Burger.  Essentially, it's a skit about a fast food employee, Bon Qui Qui, and how she interacts with customers and does (or doesn't do) her job as expected.   One customer, a young woman, orders, among other things, a cookies and cream milk shake.  Bon Qui Qui looks up when she hears the word, 'milk shake', and says, "You sure you don't just want a coke?"  The customer is incredulous and affirms that she does, indeed, want a shake.  Bon Qui Qui flatly explains how how difficult it is to make a shake, and she doesn't even know how to use that machine, and ends solidly with,  "No. You can have a coke." Another customer asks for something more than the usual on his burger. Bon Qui Qui rolls her eyes, grabs the microphone, and over the loud speaker says,  "I got a complicated order..."

Ever heard the phrase, "Sometimes you're the windsheild, sometimes you're the bug"? In my world, sometimes I am Bon Qui Qui, and sometimes I am the customer.

Yes, I know this skit is a parody on customer service, but I can't help but find pleasure in her refusal to do what is expected, and of course to make an analogy.  When I am in the mood to take control of  what life dishes out by circumstance or person, I feel as if I have been handed a 'complicated order.'   So, I channel Bon Qui Qui, setting limits, flatly saying what I will or will not do.  "No, You can have a coke."  Sometimes I doubt myself after the fact and wonder whether I should have been so bold, so...I don't know...ME.  Still, I was me, said what I said, did what I did, and I deal with public opinion.

At other times, I am the customer, incredulous that my order is not as I want, worried that others may find me difficult, picky for asking for anything.  Here is where I am the bug, the victim, dumbfounded, to what just happened.  But I am the customer!  I have been wronged!  Where is the manager!?  (and so on).  

Bon Qui Qui may be fictional, but I love to see her stand up for herself, because I sometimes have trouble doing that.  Next time the opportunity arises, I may be saying, "Do not get loud with me," and really mean it and not care what you think.


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